Musings

We are at a three-day workshop with the client, a large company, spending long hours with their successful young leaders. Our day begins at 8:30 am over breakfast and closes…

Musings

The tak-tak-tak-tak rhythmic sewing machine pedal sounds, the hum and whirr of the pedal and motor in the second bedroom of my parents’ Andheri apartment is a familiar 'come-home' sound.…

Musings

Sheela Chitnis is a sparkling jewel in my collection. A bundle of raw energy with silver hair, a stentorian voice, twinkling eyes, she is a woman with a cause. Her…

Musings

Dr. Nitin Patankar is a health & fitness myth-breaker. He brings fresh perspective on “right” health, for nothing according to him is either good or bad. Practical and realistic, this…

Musings

P&G initiated the consumer connect culture with its ‘living it, working it’ program where employees need to spend a month living with consumers and working alongside trade. Companies have since seen the…

Musings

Musings
Work Work Balance

We are at a three-day workshop with the client, a large company, spending long hours with their successful young leaders. Our day begins at 8:30 am over breakfast and closes at 7:00 pm. A few of the managers are already at their table in the conference room. Deeply engrossed into…

Musings
Needlework

The tak-tak-tak-tak rhythmic sewing machine pedal sounds, the hum and whirr of the pedal and motor in the second bedroom of my parents’ Andheri apartment is a familiar 'come-home' sound. The room is in the far end of the flat, west-facing, light and airy.  Cross-ventilated with two windows, and in…

Musings
Sheela Chitnis and Multiple Sclerosis

Sheela Chitnis is a sparkling jewel in my collection. A bundle of raw energy with silver hair, a stentorian voice, twinkling eyes, she is a woman with a cause. Her cause is Multiple Sclerosis, or MS as she calls it. Until I met her, I only knew two MS' -…

Musings
The 5 myths Dr. Patankar broke that have helped me lead a happier life

Dr. Nitin Patankar is a health & fitness myth-breaker. He brings fresh perspective on “right” health, for nothing according to him is either good or bad. Practical and realistic, this doctor brings a magical alchemy of logic, science, reason and ultimate good sense. I am a believer and owe 10…

Musings
How Chonquing province in China applies consumer connect with a mandated 10 days living and working with citizen families

P&G initiated the consumer connect culture with its ‘living it, working it’ program where employees need to spend a month living with consumers and working alongside trade. Companies have since seen the value of building consumer centricity. We help train and enabling companies with observing, listening and dialoging with consumers and structure…

1992 - 1996
1996
1997 - 2001
1999
2001 - 2007
2013 - 2019
1992-1996

Initiation

Deepa starts working at Hindustan Unilever Ltd., and after working there for a few years decides to take a career break to take care of her son. The family plans to move to Jamaica, and she wishes to resume working. There are not a lot of opportunities post a career break for her, and this makes her realise the plight of women all across the world who are trying to resume working after taking a break. The seed for Lumière is planted. Deepa joins J.A. Young Research Ltd. to get back to her roots, and ultimately decides to start her own firm under her CA's advise.

1996

Beginning

Start of Lumière Consultancy in Jamaica

1997-2001

Incubation

The family is aching to return to India, and post the birth of her second child, Deepa gets an offer from HUL to rejoin them. She has an itch to make it on her own, and so declines. This results in a different type of engagement between the two, and Lumière engages exclusively with HUL by expanding their scope. Deepa builds a stronghold in consumer behavior, and Lumière develops into an entity of its own. Inception of 'Consumer Centricity', which is their future key to strength, begins. With an expansion in their work, they need more resources and a group of like-minded talented professional women to join the team. Lumière gives them solace, a place to grow, rebuild their careers, and achieve goals beyond their expectations. They begin with mentoring initiatives, with an urge to inspire young individuals. People approach them through word-of-mouth, references, and to create opportunities beyong market research, Lumière becomes a Pvt. Ltd. company.

1999

Establishing

An opportunity arises to be a part of something big, to analyse the growth mindset and the creation of a best practice document for sequential recycling. Lumière makes an impact across categories and branches into Product Testing and Category Creation.

2001-2007

Invigoration

Lumière touches ₹ 1 crore. Their brochure is presented at MRSI. The company turns 10, and Milind joins the team as an observer. This becomes the phase of Lumière's upheavel: from scaling up, digitization and automation of processes, to plugging in leakages across departments and accounts. Their billings reach ₹ 3 crores.

2013-2019

Innovation

Rashmi Bansal dedicates a chapter of her book 'Follow Every Rainbow' to Deepa and Lumière. The company enters adulthood, and they facilitate change management for Lumière. The introduction of the Gallup Strengths to the portfolio is a game changer. A revamp of the technological infrastructure ensues, giving way to an articulation of Lumière 3.0.