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I was greatly impressed (and so were my colleagues) by the organization of the visit and the swift analysis and presentation. Look forward to the opportunity of working together again.

We would also like to take this opportunity to thank you for the rich & wonderful insights on this young TG that were presented. We are sure that this learning will go a long way in helping us to ensure our programming is better focused on this critical TG. Also, the initial response from programming towards the study has been very encouraging.

Lumière is an amazing example of a successful business grounded in simple human values. The Lumière team is client-focused and free of biases, it undertakes work with speed and flexibility and is reliable’ they never miss deadlines.

You and your team have made me proud. They said this MR could not be done in a month and you proved them wrong! Thank you.

The quality of client servicing for Project Spectre was excellent. The quality of project management, moderation, and output was Good. The data interpretation and output could be more creative. The field arrangement was fair. There were issues with recruitment which led to rework. Our overall experience with Lumière was Very Good.

Thank you, Team, for many things – a great team (first and foremost) – great analysis and recommendations – partnering with us so seamlessly – the pace of work and ability to mutate the design/objective – for constantly keeping the larger picture in mind. I am indeed looking forward to a lot more work with Lumière.

The Lumière strength is they stick to timelines and (utilise a) good approach to give solutions to the problem. Lumière helped us to shape our products and (gave) actionable directions for our positioning. I will recommend Lumière because they are honest in their work and deliver more than what is expected.

The discussion and the research both have been fruitful and will help us in steering the project in the right direction. A big thank you to all of you for pulling this together, especially in such a short time.

I think of Lumière as an haute couture agency that gives me tailor-made solutions but with the operational efficiencies of a scientific powerhouse. There is one word that doesn’t exist in the dictionary of Lumière and that is ‘No’. There is a never say die attitude and everyone in the team goes all out to meet the clients’ needs as far as possible. What I particularly like about the Lumière approach is that a project is taken, research is conducted and analysis is done in one go by the involved parties. This really helps us make faster decisions. One doesn’t really have the luxury of time and decisions making has to be faster in today’s world and Lumière understands the same and partners with us. I think Lumière is one of the pioneers in giving a 5-minute video that brings alive the key insights. A video ppt really saves many manhours that would otherwise have to be spent to come to an aligned view by the team. Another thing that I really admire about Lumière is the use of technology. I think we were amongst the first ones to use online discussions for flavors research. It really helped us understand the youth and our thinking. I would strongly recommend Lumière to clients who need an agency to partner with them and enlighten the path along the way.

The biggest strength of Lumière lies in their ability to create empathy for consumers across an astonishing array of domains. When the same is combined with their restlessness to contribute towards the larger strategic discourse, one has a perfect partner who helps bridge the strategy & macro to the consumer & micro. The biggest discriminator of Lumière is its talent; a talent pool having both depth & precision, equally at home analyzing as well as synthesizing, confident yet humble & grounded. Lumière has contributed tremendously to the success of projects like Gojiyo. It was a project which could not have been successful without incessant co-creation with consumers in the digital/social space; a gargantuan effort helmed by Lumière.