At Lumière we bring a multi-dimensional approach to co-create solutions for our clients and partners.

We are a solutions firm with experience in research, consulting and design. We partner with clients in co-create customised, insightful, and innovative solutions to their problems. We work in the areas of incubation and transformation, and offer end-to-end solutions to meet our clients’ needs.


Our core purpose is to offer the Lumière platform as a life-stage opportunity. 

We coach and mentor back to work women professionals as well as early jobbers.

Lumière is a best practice lab on ways to engage women professionals with work.

Pic: Lumière Diwali Party, Nav Durga Office, 2018.

Our Expertise

Crafting inquiry based solutions, using our experience in
research, consulting (people, process, technology), and design.

We have in-house research, consulting, and design capabilities and work with partners and domain experts to augment our core team.

Our Culture

The elephant is our persona, seen twirling the pinwheel here, denotes light and playful meets wise and dependable.

Our Values

Our values are responsibility, transparency, commitment to excellence, respect for the individual.

We are a partner in the clients’ transformation journey towards growth.

We help clients, big and small, unlock their growth potential by becoming purpose-driven, effective, and consumer-centric.

Deep expertise in primary and secondary consumer research for solutioning is our superpower.

Artwork credits: Lumière Design Labs

Our Goals

To work as strategic partners, through coaching, mentoring, and being an advisory to the business prospects.

To bring knowledge and best practices in customer-centric innovation to the proposition or prototype.

To provide access to market opportunities along with financial, commercial & legal advisory access.

To develop a customer-centric mindset of flexibility, agility, compliance, win-win, and can-do attitude.

Projects spanning agriculture, auto, banking, education, durables, personal care, home care, foods, media, pharma, telecom, technology, real estate, over the past 20 years of Lumière have built a massive experience and insights on the changing Indian consumer.

Steering the project in the right direction

The discussion and the research both have been fruitful and will help us in steering the project in the right direction. A big thank you to all of you for pulling this together, especially in such a short time.


Kunal Sharma


Lumière
2020-07-30T12:23:40+05:30
The discussion and the research both have been fruitful and will help us in steering the project in the right direction. A big thank you to all of you for pulling this together, especially in such a short time. Kunal Sharma

Pace of work and ability to mutate

Thank you, Team, for many things - a great team (first and foremost) - great analysis and recommendations - partnering with us so seamlessly - the pace of work and ability to mutate the design/objective - for constantly keeping the larger picture in mind. I am indeed looking forward to a lot more work with Lumière.


Vaishali Shah


Lumière
2020-07-30T13:56:23+05:30
Thank you, Team, for many things - a great team (first and foremost) - great analysis and recommendations - partnering with us so seamlessly - the pace of work and ability to mutate the design/objective - for constantly keeping the larger picture in mind. I am indeed looking forward to a lot more work with Lumière. Vaishali Shah

Rich & wonderful insights

We would also like to take this opportunity to thank you for the rich & wonderful insights on this young TG that were presented. We are sure that this learning will go a long way in helping us to ensure our programming is better focused on this critical TG. Also, the initial response from programming towards the study has been very encouraging.


Rahul Sachdev


Lumière
2020-07-30T13:49:24+05:30
We would also like to take this opportunity to thank you for the rich & wonderful insights on this young TG that were presented. We are sure that this learning will go a long way in helping us to ensure our programming is better focused on this critical TG. Also, the initial response from programming towards the study has been very encouraging. Rahul Sachdev

Partner in business with all-sincerity

Lumière has a team with requisite pharma domain knowledge and the capability of drawing meaningful insights. Their comprehension of the brief is very good. What sets l apart is a) timely delivery even when timelines are very stringent b) sincerity and c) quality. They completely own the project and partner in business with all-sincerity.

 

Sangita Salunke


Lumière
2020-07-30T14:28:01+05:30
Lumière has a team with requisite pharma domain knowledge and the capability of drawing meaningful insights. Their comprehension of the brief is very good. What sets l apart is a) timely delivery even when timelines are very stringent b) sincerity and c) quality. They completely own the project and partner in business with all-sincerity.   Sangita Salunke

Practical and effective

Lumière provides solutions with an understanding of the clients. The Lumière strength lies in its ability to relate with the ground realities. The inputs given by Lumière on various studies have helped us to identify the problems & design the solutions for them. They are practical and effective.


 

Girish Agarwal


Lumière
2020-07-30T12:23:06+05:30
Lumière provides solutions with an understanding of the clients. The Lumière strength lies in its ability to relate with the ground realities. The inputs given by Lumière on various studies have helped us to identify the problems & design the solutions for them. They are practical and effective.   Girish Agarwal

Passionate team

I have enjoyed working with your team and value the close association we share and look forward to many more opportunities to work together in the future. l strength is that it is very flexible, always ready to help the client, has a solid consumer understanding, proactive. Working with l makes you feel like one family working towards a common goal. The recent sanpro observational studies were exceptional, involving sensitive and challenging consumer dynamics, handled very well to help us understand consumer much more closely in this category. I will recommend l for its passionate team, (which is) very flexible/ dependable, quick response time, willing to go the extra mile to ensure the objectives & targets are met.

 

Suja Thomas


Lumière
2020-07-30T14:18:38+05:30
I have enjoyed working with your team and value the close association we share and look forward to many more opportunities to work together in the future. l strength is that it is very flexible, always ready to help the client, has a solid consumer understanding, proactive. Working with l makes you feel like one family working towards a common goal. The recent sanpro observational studies were exceptional, involving sensitive and challenging consumer dynamics, handled very well to help us understand consumer much more closely in this category. I will recommend l for its passionate team, (which is) very flexible/ dependable, quick response time, willing to go the extra mile to ensure the objectives & targets are met.   Suja Thomas

Owns up the project and delivers

Lumière has shown good understanding/appreciation of the brief & demonstrated capability to come up with an exhaustive approach within reasonable time frames. Integrity, rigor & passion are the words that we associate with Lumière. Notable contribution by Lumière to the business/marketing problem, insights generated by Lumière have helped us understand finer nuances for the consumer segments under consideration & come up with value propositions to address those latent needs. I will recommend Lumière for the kind of passion & energies with which the team owns up the project and delivers.

 

Saurabh Maheshwari


Lumière
2020-07-30T14:02:00+05:30
Lumière has shown good understanding/appreciation of the brief & demonstrated capability to come up with an exhaustive approach within reasonable time frames. Integrity, rigor & passion are the words that we associate with Lumière. Notable contribution by Lumière to the business/marketing problem, insights generated by Lumière have helped us understand finer nuances for the consumer segments under consideration & come up with value propositions to address those latent needs. I will recommend Lumière for the kind of passion & energies with which the team owns up the project and delivers.   Saurabh Maheshwari

You have built a family!

Well done. You remember almost ten years ago when you came to see me at HLL and one of the options we were looking at is having you as one of our Senior CMI managers. Then we got talking about this opportunity and I strongly felt that this was better than all other options we were looking at. It is great to see you have started a new movement for qualified women who want to have flexi-time working. More importantly, you have not built an organization; you have built a large loving family!


B V Pradeep


Lumière
2020-07-30T14:07:09+05:30
Well done. You remember almost ten years ago when you came to see me at HLL and one of the options we were looking at is having you as one of our Senior CMI managers. Then we got talking about this opportunity and I strongly felt that this was better than all other options we were looking at. It is great to see you have started a new movement for qualified women who want to have flexi-time working. More importantly, you have not built an organization; you have built a large loving family! B V Pradeep

Proved them wrong!

You and your team have made me proud. They said this MR could not be done in a month and you proved them wrong! Thank you.


Kartik Chandrashekhar


Lumière
2020-07-30T13:53:45+05:30
You and your team have made me proud. They said this MR could not be done in a month and you proved them wrong! Thank you. Kartik Chandrashekhar

Insightful and Thoughtful

I value the simplicity, sincerity & genuineness, and deep thinking that marks the l experience. Working with l is distinct as they decode consumer insights in a very simple form. This helps drive clarity of thought & is not made layered and complex by unnecessarily applying various research models. Further, the l approach is a participative process, and internal & external stakeholders and brand team are involved in the thinking process. I associate l with a simple uncluttered ambience, the colour white to connote purity, genuineness, and Water ‘ transparent and adaptive. Two words to describe l are ‘Insightful’ and ‘thoughtful’

 

Chhavi Sharma


Lumière
2020-07-30T14:21:13+05:30
I value the simplicity, sincerity & genuineness, and deep thinking that marks the l experience. Working with l is distinct as they decode consumer insights in a very simple form. This helps drive clarity of thought & is not made layered and complex by unnecessarily applying various research models. Further, the l approach is a participative process, and internal & external stakeholders and brand team are involved in the thinking process. I associate l with a simple uncluttered ambience, the colour white to connote purity, genuineness, and Water ‘ transparent and adaptive. Two words to describe l are ‘Insightful’ and ‘thoughtful’   Chhavi Sharma

Co-creation with consumers

The biggest strength of Lumière lies in their ability to create empathy for consumers across an astonishing array of domains. When the same is combined with their restlessness to contribute towards the larger strategic discourse, one has a perfect partner who helps bridge the strategy & macro to the consumer & micro. The biggest discriminator of Lumière is its talent; a talent pool having both depth & precision, equally at home analyzing as well as synthesizing, confident yet humble & grounded. Lumière has contributed tremendously to the success of projects like Gojiyo. It was a project which could not have been successful without incessant co-creation with consumers in the digital/social space; a gargantuan effort helmed by Lumière.


Ashutosh Tiwari


Lumière
2020-07-30T13:30:38+05:30
The biggest strength of Lumière lies in their ability to create empathy for consumers across an astonishing array of domains. When the same is combined with their restlessness to contribute towards the larger strategic discourse, one has a perfect partner who helps bridge the strategy & macro to the consumer & micro. The biggest discriminator of Lumière is its talent; a talent pool having both depth & precision, equally at home analyzing as well as synthesizing, confident yet humble & grounded. Lumière has contributed tremendously to the success of projects like Gojiyo. It was a project which could not have been successful without incessant co-creation with consumers in the digital/social space; a gargantuan effort helmed by Lumière. Ashutosh Tiwari

Never miss deadlines

Lumière is an amazing example of a successful business grounded in simple human values. The Lumière team is client-focused and free of biases, it undertakes work with speed and flexibility and is reliable' they never miss deadlines.


Nitin Paranjpe




 
Lumière
2020-07-30T13:29:04+05:30
Lumière is an amazing example of a successful business grounded in simple human values. The Lumière team is client-focused and free of biases, it undertakes work with speed and flexibility and is reliable' they never miss deadlines. Nitin Paranjpe  

Helps solve business problems

Lumière helps solve business problems. They go beyond just trying to provide answers to a research brief. They take time to understand the underlying business problem. They are willing to experiment and try new approaches to find the answers. The presentation of the results of a study goes beyond the presentation of data and consumer feedback. Lumière worked with us to identify the differentiating characteristics of high performing salespeople within our business. The project has helped us create a unique and structured assessment center for recruiting medical reps who have no prior work experience. I will recommend Lumière because they will help you find an answer to your business problem.


Neeraj Garg


Lumière
2020-07-30T14:10:38+05:30
Lumière helps solve business problems. They go beyond just trying to provide answers to a research brief. They take time to understand the underlying business problem. They are willing to experiment and try new approaches to find the answers. The presentation of the results of a study goes beyond the presentation of data and consumer feedback. Lumière worked with us to identify the differentiating characteristics of high performing salespeople within our business. The project has helped us create a unique and structured assessment center for recruiting medical reps who have no prior work experience. I will recommend Lumière because they will help you find an answer to your business problem. Neeraj Garg

Deliver more than expected

The Lumière strength is they stick to timelines and (utilize a) good approach to give solutions to the problem. Lumière helped us to shape our products and (gave) actionable directions for our positioning. I will recommend Lumière because they are honest in their work and deliver more than what is expected.

 

Kiran Sathyanarayan


Lumière
2020-07-30T13:58:38+05:30
The Lumière strength is they stick to timelines and (utilize a) good approach to give solutions to the problem. Lumière helped us to shape our products and (gave) actionable directions for our positioning. I will recommend Lumière because they are honest in their work and deliver more than what is expected.   Kiran Sathyanarayan
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Lumière

The Lumière Events is our venture into the space of engaging with a larger audience using a multi-media approach. We have hosted several webinars and talks around various topics, which fall into:

Lumière Learning Mondays: being a learning organization, we take a classroom approach, making every Monday morning as exciting and engaging as possible!

Lumière Torchbearer Thursdays: topics around people’s resolve to help and provide for others during this pandemic, with stories of individuals as well as organizations.

Lumière Samvaad Series: the latest endeavor to bring together series for topics, with our first venture of the CMA Samvaad series coming to a close.

Affiliations

MRSI (Market Research Society of India) was established in January 1988 and is at the forefront of maintaining standards of excellence in the market research industry. Lumière Business Solutions is represented on the MRSI Management Committee.

ESOMAR provides ethical and professional guidance for the global data, research, and insights community. A global association since 1947, it is a not-for-profit organization that promotes the value of market, opinion and social research and data analytics.

Alliances